Unlock Money Wallet Balance Help
Short answer: The balance shown in the Unlock Money app depends on approved plan records, eligible points, redemption activity and current account status.
Last reviewed by SM Infotech Solutions:
Important: Use the authenticated app balance as the customer account record and contact support if it appears incorrect.
What to check
- Check whether your plan or request is approved.
- Review redemption or recharge activity.
- Compare the latest app status with recent support messages.
- Share screenshots only through official support when needed.
Balance looks incorrect
Take a screenshot showing the displayed value and date, then contact support with your registered account detail. Do not share OTPs, passwords or unrelated financial information.