Unlock Money FAQ
Answers about Unlock Money service plans, rewards, redemptions, recharge, shopping, office details, and customer support.
What is Unlock Money?
Unlock Money is an Android app operated by SM Infotech Solutions for service plan management, rewards, redemptions, recharge, shopping, and customer support.
Who operates Unlock Money?
Unlock Money is operated by SM Infotech Solutions from Wagholi, Pune. The office is located at Office No. 06, Khandekar Arcade, Lohegaon Road, Opp. Marvel Fria, Shiwarkar Wasti, Wagholi, Pune, Maharashtra 412207.
How do service plans work?
Customers can submit service-plan requests in the Unlock Money app. Activation depends on payment verification, eligibility, admin review, and company policy.
What are rewards and redemptions?
Rewards and redemptions are app features shown inside eligible customer accounts. They are subject to service-plan approval, available balance, verification, and company policy.
How does recharge work?
Eligible customers may submit mobile or DTH recharge service credit requests through the app. Requests are reviewed before processing and depend on service availability, verification, and company policy.
Does Unlock Money provide shopping features?
Unlock Money includes shopping-related features for eligible users. Product, service, delivery, cancellation, replacement, refund, and support rules may apply as shown in the app or website.
How can customers contact support?
Customers can contact Unlock Money support by email at support@unlockmoney.co.in or by phone or WhatsApp at +91 7796801989.
Is Unlock Money an investment or lending service?
No. Unlock Money is not an investment, deposit, lending, securities, or assured-return service. Services are subject to company policy, eligibility, verification, and review.
What is the office phone number?
The SM Infotech Solutions office phone number is +91 7620558837. Unlock Money customer support is handled separately at +91 7796801989.