Privacy Policy
Privacy policy for customer data collected and used by Unlock Money.
Information We Collect
- Customer name, mobile number, optional email, referral code, account status, and support details.
- Payment request details, transaction references, payment screenshots, and verified account details submitted for service credit or refund review.
- App activity such as plan requests, promo credit tracking, service credit requests, referral activity, and support tickets.
How We Use Information
- Account creation, OTP verification, login, payment verification, service-plan activation, promo credit tracking, service credit request handling, support, fraud prevention, and compliance.
- We do not sell customer personal data.
- Data may be shared only with necessary service providers such as payment gateway, SMS provider, hosting provider, technical support provider, banking/payment partner, or legal/compliance authority where required.
Data Requests
- Customers may contact support@unlockmoney.co.in for account support, correction requests, privacy questions, or grievance requests.
- Security safeguards are used to reduce misuse, unauthorized access, and fraud risk.